Frequently Asked Questions

TSheets Timesheet Software Program FAQs

Our FAQ is a list of common questions asked regarding TSheets timesheet software. Can't find an answer? Use the form below to send us an email or chat with us online (if available).

Q.  Can I track my employee's Paid Time Off with TSheets?

A.  Yes, Paid Time Off can quickly and easily be entered for your employees, allowing you to monitor, edit and view all of your employees' PTO.

Q.  What keeps my employees from clocking each other in and out?

A.  Each of your employees are assigned an user name and password that are unique to them.  A lot of TSheets Customers use part or all of the employees' social security number for their password to eliminate the temptation of sharing passwords and buddy punching.

Q.  How do my employees clock in and out?

A.  TSheets turns any computer or mobile device into a time clock.  This means your employees can clock in from any authorized computer or mobile device that has an internet connection.

Q.  What if my employees forget to clock in?

A.  If your employees forget to clock in, placing them back onto the clock is no sweat.  At any point in the day you can place employees on the clock and take them off.

Q.  What if my employees forget to clock out?

A.  You can adjust your account so that if your employees forget to clock out, an error message will prompt them when they try to clock in again to adjust their clock out time back to the time that they actually clocked out.  Upon doing this you will be sent an email stating that your employee forgot to clock out.  You will also be given an overview of the time adjustments.

Q.  When can I run reports and what kind of reports can I run?

A.  You can view reports on employees, groups, job codes, pto codes or for the entire organization from any computer that has an internet connection at any time of day.

Q.  What if my employees don't work near a computer?

A.  If you have employees that don't work around computers all day they can still use TSheets.  Employees can be granted access to TSheets from their web enabled mobile device allowing them to clock in/out and select job codes for their shifts.

Q.  What keeps my employees from clocking in or out from home?

A.  With TSheets you can choose which computers you want to allow your employees to use as a time clock.  Once you have authorized the designated computers for employee use, your employees will be able to clock in and out from only these computers.

Q.  I have employees in multiple locations, how do I keep track of their time?  Do I need to buy separate licenses?

A.  Since TSheets is an online application employees all over the world can access the same account.  If you have employees in several locations you can easily track their time using the same account.  To keep track of what hours are spent in different locations, we recommend that you Group your employees by location.

Q: Do TSheets' reports integrate with Quickbooks?

A: Yes, the reports can easily integrate with TSheets.  In fact you can read our announcement of Quickbooks integration and the Quickbooks Integration Guide if you're interested.

Q: Is TSheets a simple spreadsheet, or is it a complete timesheet software package?

A: TSheets is a complete online timesheet package designed to meet the needs of businesses with hourly employees.

Q: Can employees trick TSheets by changing their computer's clock?

A: No.  TSheets does not use the time on the employee's computer to track hours worked.  All clock-in and clock-out times are stored centrally in UTC time and displayed to you in the timezone we detect the employee is in.

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