Last Updated: January 1, 2015
TSheets is based in the United States and the information we collect is governed by United States ("US") law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the US and other countries, except in the case of transfers from the European Economic Area or Switzerland, which are covered under the European Union ("EU") Safe Harbor Frameworks.
We collect information you and your employees, affiliates or contractors provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, complete a survey, make a purchase, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, payment information and any other information you choose to provide.
When you access or use our Services, we automatically collect information about you, including:
We may use information about you and that you provide for various purposes, including to:
We may also share aggregated or de-identified information with third parties, which cannot reasonably be used to identify you.
TSheets uses accepted best methods and takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We review our security procedures carefully and regularly and our staff is trained and required to safeguard your information. We transmit, store, protect and access all cardholder information in compliance with the Payment Card Industry's Data Security Standards.
You may update, correct or delete your TSheets account profile information at any time by logging into your online TSheets account. Please note that we may retain certain information as required by law or for legitimate business purposes.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies our mobile applications, or certain features thereof, will no longer function.
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. We currently require this location information in order to use our Services, so if you do not consent to this collection, you cannot use our Services. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
You may opt out of receiving promotional communications from TSheets by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, previous purchases or our ongoing business relations.
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please Contact us or call us toll free at 888.836.2720. However, please note that under the law, Services such as ours that permit California residents to opt in to, or opt out of, this type of sharing are not required to provide such information upon receiving a request, but rather may respond by notifying the user of his or her right to prevent the disclosure. To opt out of having information about you shared with third parties for direct marketing purposes, please Contact us.
Questions, comments or complaints regarding TSheet's Privacy and Safe Harbor Policy or data collection and processing practices can be mailed to:
Attn: Legal Department
923 S Bridgeway Pl, Suite 100
Eagle, ID 83616
You may also Contact us OR call us toll free at 888.836.2720.
TSheets has further committed to refer any unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your inquiry is not satisfactorily addressed by TSheets, please visit the BBB EU Safe Harbor web site for more information and to file a complaint.