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What Our Customers Say

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More Than Helpful Live Chat

Ace, Quadgen Wireless 10-17-2014
It had only been a few minutes when I had starting managing our company's TSheets account so naturally I was looking for some specifics. There were a few complications so I took help from the live chat option and along came help by the name of Shayna. She was not only patient, but also very con...
It had only been a few minutes when I had starting managing our company's TSheets account so naturally I was looking for some specifics. There were a few complications so I took help from the live chat option and along came help by the name of Shayna. She was not only patient, but also very considerate and about my concerns and did very good to get my issue resolved. I'm glad I asked for help and glad to be using TSheets. Customer Service par excellence.

Nina Is Great!

Katherine 10-15-2014
Thank you so much for your help and patience! We didn't have an easy set up because of some problems. You turned the experience around and got us up and running.

So Far So Good. Good Support.

Shaun Huth, Our People & Property Company 10-15-2014
Had some issues with mobile app, reinstalled the app to new crew version and seems to have fixed it.

Help Desk Chat Support

Curtis, Beaker's Agristability 10-14-2014
Was doing research on this program and had multiple questions at different periods throughout the day. Every time the live chat was answered quickly by a real person. Both Haley and Shayna were great to talk to and had real personalities and had quick answers including direct links to my questions. ...
Was doing research on this program and had multiple questions at different periods throughout the day. Every time the live chat was answered quickly by a real person. Both Haley and Shayna were great to talk to and had real personalities and had quick answers including direct links to my questions. If giant diamond rings were as cheap as ring pops I would give both of these two a handful each.

Love Nina With Customer Service

Suzan, Low Voltage Services 10-14-2014
I just want to say what an awesome experience I had with your customer service representative Nina. She was very helpful and patient with me. When she couldn't figure out what was wrong she contacted QuickBooks and conference called with me and made sure I got the help I needed. The next wee...
I just want to say what an awesome experience I had with your customer service representative Nina. She was very helpful and patient with me. When she couldn't figure out what was wrong she contacted QuickBooks and conference called with me and made sure I got the help I needed. The next week when the same problem occurred she very patiently helped me again. Thanks to her I now know how to take care of the problem I was having!! Thanks Nina! You are AWESOME!!

Fantastic Help!

Shannon Jasmon, Springfield Gutters 10-14-2014
I called today needing assistance on syncing TSheets to QuickBooks. Nina went above and beyond in helping me. She went through a detailed explanation of the system for syncing and also helped me get a better grasp on how TSheets worked! She did a great job!!

Support

Dwayne, HDMI Designs Inc 10-13-2014
Shayna was very helpful in helping me with multiple questions I had with TSheets. I love the program and the support is awesome. Thank you.

Helpfullness Of TSheets Staff

Lisa, Endyne, Inc. 10-9-2014
Brianna helped me out and was awesome as they all are! Thanks again!

Customer Service Rep Violetta

Bill, Master Cleaning Services 10-9-2014
I used your live chat today for assistance and understanding your program. I chatted with Violetta. Violetta was very polite and actually wrote in a clear and concise manner so that I could understand how to better use your program and make it work for my unique situation. I appreciated her patience and help that she provided me today.

Customer Service

Felice Geoghegan, Bergeman Project Group 10-6-2014
We are not even a week into using TSheets and I just wanted to say that the customer service has been awesome. Live chat has answered most of our questions, and if not then a quick phone call solves it. Every team member has been knowledgeable, patient, and has really gone out of their way to walk ...
We are not even a week into using TSheets and I just wanted to say that the customer service has been awesome. Live chat has answered most of our questions, and if not then a quick phone call solves it. Every team member has been knowledgeable, patient, and has really gone out of their way to walk us through the process and make sure our questions are fully answered.