It went a little something like this:
DT: oye, can you get into ur gmail?
Brent: dunno lemme check
Brent: errr…that’s weird. Did you clear the cache and restart FF?
DT: already done. Wtf?
DT: meh…probably just a glitch, I’ll grab lunch and check it again
This gmail outage made my mind jump to the GTD philosophy. While Mr. Allen’s approach may not be right for everyone, as with any philosophy, bits and pieces can be applied to just about any situation. Gmail and Google had suddenly given me a WWDAD (what would David Allen do) situation. The GTD process acknowledges that you have little control over the interruptions (read: gmail), you DO have the power to do something about it right now.
A great tenant of the philosophy is to think in contexts. If all your work is centered around email, you’re doing it wrong. Email down? Great time to catch up on those phone leads you were going to do this afternoon. How about that research project that’s still a few weeks off? Downed email could be a good time to get a jump on researching figures. What about talking to the head of marketing about that new idea you’ve been brewing up late at night? You know at least that his/her email isn’t working either.
In other words, learn to see the benefits of being cut off. Cortes burned his ships upon reaching the new world in order to motivate his crewmen. If you’re email is burned, move on to another fire. Google themselves commented on the amount of twitters that were heard across the net regarding the lack of service. I can only wonder…if these twitterers were backing away from the refresh button, and focusing on other tasks, would the downage have even been noticed?
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