Why do I need to ‘always’ allow location services for TSheets instead of ‘while using the app’?
When does TSheets give my location to my employer?
Your employer will never have access to your location unless you are on the clock. Your location data is stored on your phone and is only sent to TSheets when you clock in. If you’re clocked out, TSheets uses your location to know when you’ve entered a job site with a geofence, but that data is stored only on your device.
For example, John arrives at work at 8:30 but doesn’t remember to clock in. At 8:45, John sees a TSheets notification on his phone, letting him know he’s entered a job site. When he taps on the notification and clocks in, his timesheet reflects the time he entered the geofence (8:30). His phone then sends the location data from his start time (8:30) to TSheets, until he clocks out.
How does geofencing change how TSheets uses my location?
If geofencing is installed on your company’s TSheets account, you will be reminded to clock in as soon as you cross the geofence around the job site. The app will also record the time you entered the geofence, so you have an accurate start time as opposed to an estimated start time.
When you leave the geofence, you will also be reminded to clock out. This helps you and your manager eliminate the need to edit time cards after the fact, should you accidentally forget to clock in or out entirely. By reducing these time card errors, payroll managers can get payroll finished faster and with greater accuracy.
How often does GPS track my location?
Locations are tracked periodically, as you move around while on the clock.
How much data does the TSheets app use? How do I check?
On average, TSheets mobile app customers use about 5 MB of data per month. 95% of TSheets mobile app customers use less than 30 MB of data per month.
*Based on anonymized TSheets customer mobile data usage collected between July 1, 2019, and Nov. 30, 2019
How much does the TSheets app drain my battery? How do I check?
It depends. There’s no standard unit of measure for cellphone batteries. We encourage employees to read more about data and battery usage, in reference to TSheets. You can also see for yourself how much TSheets affects your battery life by going into your phone’s settings (instructions for iPhone or Android).
Do I have to let TSheets track my location to clock in on my phone?
TSheets allows admins to decide if location tracking is required for the app to track time. If you do not want the app to record your location while you track time, we recommend talking to your manager about alternative ways to clock in using TSheets.
Why does my iPhone say “TSheets has been using my location in the background”?
You may see a notification like the one shown below if you are using an iPhone with iOS 13. TSheets uses your location “in the background” to ensure accurate clock in and clock out times. And when geofencing is enabled on your account, background location tracking can recommend clocking in at nearby job sites. The GPS points you see in this notification are not the same GPS points your employer sees when you’re clocked in. Your employer does not have access to your location when you’re off the clock.