TSheets Employee Scheduling Software

Frequently Asked Questions (FAQs)

TSheets Scheduling makes it easier than ever to plan your team's work schedule. It puts everything at your fingertips wherever you are, so there are no more excuses for late starts and no-shows. Want to know how it can do this for your business? Read on! Have more questions? Contact us and we'll be happy to help you out!


What can TSheets employee scheduling software do?

The new TSheets Scheduling software makes it faster and easier than ever to build and share schedules with employees, assign jobs and shifts on the go, and keep your workforce in-the-know as changes arise. TSheets Scheduling software also allows you to set customizable push notifications, text message alerts, and emails to keep employees and management informed of new jobs, shift changes, or if an employee hasn't clocked in to a shift as scheduled.

How long does it take to create a schedule?

Using an Excel schedule template, whiteboard, or even a notebook takes most companies around 8 hours each week to build a schedule. With TSheets' drag-and-drop functionality, and the ability to easily copy a previous week's schedule, it takes just a few minutes.

Can TSheets Scheduling adapt to the way I like to schedule my employees?

Yes! Our Scheduling software is completely customizable to meet your unique needs and preferences. Schedule by shift, by job, on the go, and set notifications and alerts that remind your employees to clock in for shifts or jobs at the right time, and notify you if there's a no-show.

What if none of my employees are available to take a job I need to schedule?

Simply schedule the job as "unassigned" and include any pertinent details in the notes section. When you know which employee you'd like to assign, they'll automatically be sent all the information they need!

How will I know if my employees are clocking in to their shifts or jobs as scheduled?

With the unique Who's Working window view in your TSheets dashboard, you'll be able to see all employees on the clock and their locations. And even better, you'll be able to set alerts to notify you if an employee hasn't clocked into an assigned shift or job after 5 minutes

Does TSheets Scheduling sync with other calendar apps?

Yes! TSheets Scheduling syncs with iCal, Google Calendar, and more.

Can employees and managers access the schedule on their phones?

Yes, employees can view and clock into shifts or jobs right from their smartphones. Managers can view employee locations, see who is clocked into which shifts or jobs, and get mobile notifications if employees don't clock in as scheduled.

Does TSheets Scheduling integrate with any payroll solutions?

Yes! All employee time data from shifts and jobs can be transferred seamlessly to your favorite payroll software, like QuickBooks. We created these tools to help make your life better and easier—and that includes payroll!

Are there additional features in development for TSheets Scheduling?

Absolutely! We're actively developing more features within TSheets Scheduling. We take user feedback very seriously, so if you have suggestions or feedback about what we should add to our roadmap, we'd love to hear from you! Just send us a message through the feedback button in your TSheets Schedule, or send us an email at help@tsheets.com.


Does TSheets Scheduling work if we have multiple departments or locations?

Yes. TSheets was developed to work as a mobile solution for time tracking and scheduling. No matter where your employees are located, you'll be able to see them on the Who's Working window and get a bird's eye view of whether the schedule is running as planned.

Is Scheduling available as a standalone product?

Currently, Scheduling cannot be purchased as a standalone product.

Is TSheets Scheduling a standalone product?

Currently, TSheets Scheduling works hand in hand with TSheets Time Tracking and cannot be purchased as a standalone product.

What if my schedule varies a lot?

With drag-and-drop functionality, creating a new schedule or making edits to the current schedule is fast and easy. Adding a new employee to the schedule, creating a new job, or editing a shift takes mere seconds.

I have 24/7 staffing needs—will this product work for me?

Yes! TSheets Scheduling was developed as a flexible solution to meet the needs of a wide variety of staffing situations, including 24-hour shift rotations.

I'm a seasonal business: Is this product right for me?

Yes! With TSheets, you can add and archive users as needed—and you'll only be charged for the users you're tracking time for and scheduling at any given time. At TSheets we know that every penny counts, especially during the off-season, so we only charge you for the employees you need to schedule and keep time for.

Can employees be easily added or deleted as necessary?

Yes. Adding or archiving employees is easy. Adding an employee takes just a few minutes, and archiving an employee (you can always access this employee's information or activate him or her later if needed!) takes just a few clicks.

What are some tricks to build a schedule quickly?

Create a shift that includes multiple employees all at one time. This works well for shifts with the same start/end date. If your schedule is pretty consistent from week to week, use the Copy Previous Week functionality to simply copy the schedule template once it's built out.

How do employees add PTO time to the calendar?

Make sure you have PTO enabled (just go to "Company Settings", select "Advanced" and tab over to PTO to enable and allow employees to submit. You can further configure your PTO settings under the left menu option "Paid Time Off (PTO)" found under the "Manage" section). Then, employees can enter their PTO from the web dashboard or mobile app. Any saved PTO entries will appear on the schedule for the day specified.

How do employees find out about shifts they're assigned to?

You can customize the way employees are notified about a new shift. Your options include email, text notifications, push notifications—or all three! As soon as a new shift or job is assigned and publish, your employee will be sent a notification in the format you choose!

Can I set up an employee to manage the schedule?

Any employee with manager-level permissions will have the ability to edit the schedule. You'll also have the ability to give employees permission to manage only the schedule. Simply go the Employee Editor, click on the Permissions tab, and check the box entitled Manage Schedules For Their Group. This gives the employee permission to manage the schedule, without giving the employee access to other managerial tasks.

Can I create multiple managers in your scheduling software?

Yes, you can allow as many employees as you'd like to have manager-level permissions in TSheets.

Benefits/Competitive Advantage

How does Scheduling integrate with time tracking?

With TSheets, your employees' time data and scheduled shifts and jobs go hand in hand. When you create shifts or jobs, you'll have the ability to specify job codes, billable or nonbillable time, and add notes to the job or shift. When employees clock in through the TSheets schedule, all the information they need is pre-populated for them. At the end of the pay period, you'll have an accurate-to-the-second record of all employee hours that can be synched with your favorite payroll software in seconds and used to create invoices and bill clients.

How does TSheets Scheduling reduce labor expenses?

TSheets scheduling software allows you to reduce no-show employees (no more excuses about not knowing the schedule!), reduce costly over-scheduling and under-scheduling, and more effectively manage overtime expenses (the software includes handy overtime alerts that notify managers and employees as pre-set limits approach).

How can TSheets' Scheduling reduce employee absenteeism?

With TSheets Scheduling, you're notified by text, push notifications, or email if an employee hasn't clocked in as scheduled for a shift or job, so you can find coverage if needed. Employees are sent reminders about upcoming shifts as well, meaning no more excuses about not knowing the schedule or remembering an assigned shift! TSheets also notifies employees any time a shift is added or changed.

Is TSheets Scheduling scalable—can it grow with me?

Yes. TSheets Scheduling will allow you to quickly and easily create a schedule and manage your employees, no matter how many you have.

How does TSheets' Scheduling save me time?

Most companies spend upwards of 8 hours each week creating and editing their schedules. With TSheets Scheduling, you can turn those hours into mere minutes by switching to a cloud-based, mobile scheduling solution. And unlike Excel spreadsheets and whiteboards, TSheets allows you to notify your employees of changes and new shifts and jobs via push, text, and email notifications, keeping everyone on the same page and reducing costly overtime and employee absenteeism.

What sets TSheets apart from other employee scheduling solutions?

Many employee scheduling solutions advertise an employee time tracking solution as part of the package—but you'll find that this "time tracking" is little more than a stopwatch across the board. TSheets Scheduling is unique in that it offers a robust scheduling solution hand in hand with a robust time tracking solution. This offers immeasurable benefits in terms of efficiency, employee accountability, quick and easy payroll, and business insight.

Where can I read about other companies like mine that have used TSheets Scheduling?

You can read about other companies just like yours who are benefitting from TSheets in our Resource Center. Read about Andrew, who uses Scheduling to add a new level of trust, profitability, and accountability to his landscaping business.


What kind of support can I count on from TSheets?

With TSheets, you'll have access to free, unlimited support through chat, email, and phone. Our customers' happiness and success is our #1 priority, and we are committed to going above and beyond in helping you optimize TSheets for your unique business needs.

Can I do a trial run to see if this meets my business's needs?

You certainly can! We offer a 14-day free trial that includes both Scheduling and Time Tracking—no credit card required!

How do I get TSheets Scheduling?

If you're new to TSheets, simply start a free trial! You'll be able to take both time tracking and scheduling for a test drive. If you already use TSheets for time tracking, just go to the "Add-ons" section of your TSheets dashboard, click "Manage Add-ons," scroll down to "Schedule," and hit "Install" to start your free trial!


How much does Scheduling cost?

After your free trial period ends, Scheduling costs an additional $1 per user per month* in your TSheets account. (*with annual subscription)

Do I save money by combining time tracking and scheduling?

Yes! By combining two robust business tools (employee time tracking and scheduling) into one app, you get all the benefits of both tools without paying the price tag of two separate systems. With these two solutions combined, you'll also save time creating schedules, managing employee timesheets, running payroll, and keeping track of employees' whereabouts—and time is money! Efficient schedule building and time tracking leads to happier customers, which in turn leads to return business and referrals. And happy employees who are kept in the loop are more likely to stick with the company and be more productive.

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